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Frequently Asked Questions

Answers to common questions about tracking, cashback states, and withdrawals.

When does cashback become available?

Cashback is first tracked as pending. It becomes available after the merchant confirms the order and return window closes.

Why was my cashback not tracked?

Common causes are ad blockers, switching tabs before checkout, unsupported coupon codes, or completing purchase outside the tracked session.

Can I withdraw using both PayPal and crypto?

Yes. Available balances can be withdrawn using supported payout methods once your balance meets the minimum threshold.

Are crypto withdrawals reversible?

No. Crypto transactions are irreversible once sent. Always verify wallet address and network before submitting.

How do referrals work?

When someone signs up using your referral code, you earn commission on their confirmed cashback according to the referral policy.